Terms & Conditions
Privacy Policy
Kohinoor Group ("we," "our," "us") is committed to protecting the privacy and security of our customers' personal information. This Privacy Policy outlines how we collect, use, disclose, and protect your information when you visit our website, use our services, or interact with us. By using our services, you agree to the terms of this Privacy Policy.
Information We Collect
Personal Information
We may collect the following types of personal information from you:
- Contact Information: Name, email address, phone number, and mailing address.
- Identification Information: Government-issued identification numbers (such as PAN, Aadhaar, or passport number) if required for legal or transactional purposes.
- Financial Information: Bank account details, payment card information, and transaction history for processing payments and maintaining records.
- Demographic Information: Age, gender, and other demographic details.
- Usage Information: Information about how you use our website and services, including IP address, browser type, operating system, referring URLs, and access times.
Non-Personal Information
We may also collect non-personal information, which cannot be used to identify you, such as aggregated data, cookies, and analytics information.
How We Use Your Information
We use your information for the following purposes:
- Service Delivery: To provide, operate, and maintain our services and properties.
- Customer Support: To respond to your inquiries, requests, and feedback.
- Transaction Processing: To process payments and maintain accurate financial records.
- Marketing and Communications: To send promotional materials, newsletters, and updates about our services and properties.
- Legal Compliance: To comply with applicable laws, regulations, and legal processes.
- Improvement of Services: To analyze usage patterns and improve our services and website functionality.
Disclosure of Your Information
We may share your personal information with:
- Service Providers: Third-party vendors and service providers who assist us in providing our services, such as payment processors, marketing agencies, and IT support.
- Legal Authorities: Government authorities, regulators, and law enforcement agencies as required by law or to protect our rights and interests.
- Business Transfers: In the event of a merger, acquisition, or sale of all or part of our business, your information may be transferred as part of the transaction.
Data Security
We implement appropriate technical and organizational measures to protect your personal information from unauthorized access, disclosure, alteration, and destruction. Despite our efforts, no security measures are completely secure, and we cannot guarantee the absolute security of your information.
Your Rights
You have the right to:
- Access: Request access to the personal information we hold about you.
- Correction: Request corrections to any inaccurate or incomplete personal information.
- Deletion: Request the deletion of your personal information, subject to certain legal restrictions.
- Opt-Out: Opt-out of receiving marketing communications from us.
To exercise these rights, please contact us using the contact information provided below.
Changes to This Privacy Policy
We may update this Privacy Policy from time to time to reflect changes in our practices or legal requirements. We will notify you of any material changes by posting the updated policy on our website and updating the effective date.
Contact Us
If you have any questions or concerns about this Privacy Policy or our privacy practices, please contact us at:
Kohinoor Group
Email: ashokkanakrajan@gmail.com
Phone: +91-8928895336
Effective Date: [31-05-2024]